FAQs
Ordering & Products
Q: What types of collections do you offer?
A: We currently offer several collections, including Everyday Culture, Infinity Range, Sanyan Luxe, and Headwrapistry. Each is designed with a blend of modern style, heritage, and versatility. sanyan-development
Q: What materials do you use?
A: For example, our Infinity Range is made from 100% African print cotton. sanyan-development
Q: Do you do made-to-order or custom sizing?
A: Yes — in the Sanyan Luxe line, we offer made-to-order dresses. sanyan-development
Q: How do I choose the correct size?
A: Use our Size Chart (link available on the site) to compare your measurements with product specifications. If you are between sizes or have special sizing needs, contact customer support for guidance.
Payment
Q: What payment methods do you accept?
A: We accept major credit/debit cards (Visa, Mastercard, etc.), digital wallets, and other options available at checkout. sanyan-development
Q: Is it safe to use my card on your site?
A: Yes — we use secure, encrypted payment processing to protect your personal and financial information.
Care & Maintenance
Q: How should I care for my garments?
A: We recommend following the care label in each garment. Generally: wash on a gentle cycle, inside-out, cold water; avoid harsh chemicals and tumble drying where possible to preserve fabric and prints.
Q: Do the colors fade over time?
A: If you follow the care instructions (e.g. cold wash, gentle detergent, avoid bleach), the vibrancy of the fabric should last. However, repeated aggressive washing, especially in hot water or strong detergents, may gradually reduce brightness.
Miscellaneous
Q: How can I contact customer service?
A: You can reach us via the Contact Us page on the website. sanyan-development
Q: Do you offer wholesale or bulk orders?
A: Yes / No (depending on your policy). If yes, describe terms and how to apply (e.g. contact a specific email or fill a form).
Q: Do you do gift cards or vouchers?
A: (If you offer them — yes) We offer digital gift cards in various denominations. You can purchase them through the site and they'll be delivered by email. (Or: No, not currently — but under consideration.)